| Our team would act as proactive end users to the application/website and make sure that the application/website appeals most number of users. We conduct Usability testing which helps in identification of the difficulties a user may face while using the application, the time taken to complete tasks, and the likely satisfaction level of a user with the application. Our team starts with setting the test environment, and then comes test moderation and finally the compilation and summary of raw observation. The Usability report publishes to the client consists of testing results after compilation and recommendations. Our team member also does the review of recommendations with the client.
Our team has vast experience testing application from various kind of domain verticals viz., Advertising & Media, Telecom, Online Games and Entertainment, E-Learning, E-Commerce, Finance & Insurance, Legal, Health Care, Hospitality & Travel, Manufacturing & Engineering, Real Estate, Retail & Distribution, Technology and Services, Traffic & Transport. Through usability audits, testing and analysis, our research-based methodologies lead to dramatic increases in client's satisfaction.
Our team has also executed usability testing for Online/Installable Games, PDA Applications, Plug-ins, SMS sending applications etc.
Usability Evaluations via Real Users
Usability evaluation principals are defined to help development teams to observe the end user's perspective to the application. Our analysis team understands ease of travel through you application to improve the repeated visitors to your website or acceptance ratio of your application. Set of people evaluate the application based on user actions, aim to use the application, end point of application and feedback based evaluation. It is very important for an application developer/designer to know where the real time users are looking when they first come to the application. This would provide guidance towards the client expectation from the application.
Usability evaluation/analysis includes following:
- Observing the user experience and reporting usability issues
- Identifying user interaction points and easy access points to help developer team to understand the user expectations
- Using past experience and strong domain knowledge to reduce the non relevant functionalities and contents
- Increasing user confidence ratio based on the user satisfaction evaluation
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