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Gateway strengthens security testing service area with new expertise, tools and methods.

Gateway introduces Test Process Consulting service line.

Gateway Group of Companies bags the Amity Corporate Excellence Award – 2007, given by Amity International Business School.

Gateway bags long term testing engagement from a market leader in scientific search applications.

Gateway wins three performance testing projects from domains like sales management, logistics and travel.

Gateway forms a game testing team – hires game testing experts for MMORPG as well as desktop and mobile based games.

Gateway TestLabs - a global testing organization with test facilities in India and presence in Zoetermeer - Netherlands, Stockholm - Sweden, Aarhus - Denmark, Espoo - Finland, Houston, Irvine and Malvern - USA.

Mr. Pravin Kumar (Head Human Resources – DHL Logistics, India) joins Gateway TechnoLabs Pvt. Ltd. as Managing Director - India.

Gateway plans to move to an SEZ - by next year.

Gateway works for the renowned Reed Business, a business division of Reed Elsevier Group PLC, the world leading publisher and information provider.

Usability Testing

Web Usability Testing
Most common questions our team would address during Usability Testing:
  • Is the Application/Software easy to use for the end users?
  • Can the end users carry out the most common tasks without considerable help?
  • What is the rate of ‘Ease of Learning’ and ‘Speed of task completion’?
  • Will the end user be satisfied more than 85% by using this application?
  • Is the application in line with current Industry Standards?
Our team would act as proactive end users to the application/website and make sure that the application/website appeals most number of users. We conduct Usability testing which helps in identification of the difficulties a user may face while using the application, the time taken to complete tasks, and the likely satisfaction level of a user with the application. Our team starts with setting the test environment, and then comes test moderation and finally the compilation and summary of raw observation. The Usability report publishes to the client consists of testing results after compilation and recommendations. Our team member also does the review of recommendations with the client.

Our team has vast experience testing application from various kind of domain verticals viz., Advertising & Media, Telecom, Online Games and Entertainment, E-Learning, E-Commerce, Finance & Insurance, Legal, Health Care, Hospitality & Travel, Manufacturing & Engineering, Real Estate, Retail & Distribution, Technology and Services, Traffic & Transport. Through usability audits, testing and analysis, our research-based methodologies lead to dramatic increases in client's satisfaction.

Our team has also executed usability testing for Online/Installable Games, PDA Applications, Plug-ins, SMS sending applications etc.

Usability Evaluations via Real Users

Usability evaluation principals are defined to help development teams to observe the end user's perspective to the application. Our analysis team understands ease of travel through you application to improve the repeated visitors to your website or acceptance ratio of your application. Set of people evaluate the application based on user actions, aim to use the application, end point of application and feedback based evaluation. It is very important for an application developer/designer to know where the real time users are looking when they first come to the application. This would provide guidance towards the client expectation from the application.

Usability evaluation/analysis includes following:


  • Observing the user experience and reporting usability issues
  • Identifying user interaction points and easy access points to help developer team to understand the user expectations
  • Using past experience and strong domain knowledge to reduce the non relevant functionalities and contents
  • Increasing user confidence ratio based on the user satisfaction evaluation

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